If you aren't able to place a bet, there are several possible reasons:
- You have surpassed your betting limit or betting time or risk surpassing your loss limit. Check your limits in your settings.
- Your location has not been verified or you are not physically in a state where sports betting is authorized. If you are on your computer, check that the Player Location Check plugin is activated. On mobile, check that location is activated for the Betly app in your settings.
- The event you would like to bet on has finished or the odds are too low.
- The app is not updated to the latest version and must go through an update.
If the problem continues, don't hesitate to contact customer service.
Our customer support team will help troubleshoot the issue you may be having while trying to place a bet.